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Frequently Asked Questions (FAQ)

General

How often do I need a dental exam and cleaning?

Many factors specific to your personal oral health needs help determine how often you’d require a dental exam and cleaning: How well you care for your teeth, whether you have any existing issues to monitor, how fast tartar builds on your teeth and so on… can all influence the needed regularity of your check-ups. The goal is to try to catch problems early while they’re still small. Most people visit the dentist every six months. At the very least, you should visit the dentist at least once a year. Speak to your dentist if you have any questions regarding your oral health and the frequency of your dental check-up.

Why do I need an exam if I don't have any issues with my teeth?

The early stages of oral health issues are often asymptomatic. It’s important to understand that dental disease is not reversible, so prevention and early detection is absolutely crucial. Catching troubles signs early in order to fix small problems before they become large ones not only is better for your teeth, but also for your pocket.

Do I really need x-rays? I'm worried about radiation.

Taking dental x-rays are highly recommended as they help the dentist detect issues that are not visible to the naked eye. Many diseases and conditions can only be diagnosed with the use of dental x-rays, they are an integral part of a clinical exam. Dental x-rays are one of the lowest radiation dose in medical radiology. A routine exam which includes on average 6 intraoral x-rays is about 0.005 mSv, which is less than one day of natural background radiation. It is also about the same amount of radiation exposure from a short airplane flight (~1-2 hrs).

Financial

What dental services does QHIP/RAMQ cover for children?

QHIP/RAMQ covers most basic dental treatments for children 0-9 years of age. As of a child’s tenth birthday, he/she is no longer eligible for coverage for any dental services. Between 0 to 9 years-old, your child is covered for the following services (with certain limitations on materials and dentition): Dental exam (once every twelve months), x-rays, emergencies, fillings, stainless steel crowns, root canals (on primary teeth), extractions, etc. QHIP/RAMQ does not cover PREVENTIVE services such as dental cleanings, fluoride applications, pit and fissure sealants.

What is assignment of benefits?

As a service to our patients, we accept assignment of benefits—which means we agree to accept payment for the covered portion of treatment directly from the dental insurance provider. However, dental offices are not obligated to do so. Dental service providers are entitled to compensation at the time treatment is provided.

Why doesn't my dentist know what my insurance covers?

A dental insurance policy is a contract between a patient and their insurance carrier. The details of a patient’s insurance policy are protected by the Personal Information Protection Act (PIPA). For that reason, while the dental office can help with the claim, it is the patient’s responsibility to know what is covered in their dental insurance policy including any limits or modifications to the policy; to pay for any costs not covered by the insurance; and to seek reimbursement from their dental insurance provider.

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